Privacy Policy

1. Introduction

NINGBO TIMEBEST ELECTRICAL TECHNOLOGY CO., LTD. ("Timebest", "we", "us", "our") respects the privacy of our website visitors, customers, and potential business partners. This Privacy Policy explains how we collect, use, retain, and protect personal information in connection with your interaction with our company website.

This policy applies to information collected through our website and related business communications. By reading this policy, you can better understand our approach to handling personal information.

2. Information We Collect

We may collect personal information that you voluntarily provide when submitting an inquiry form or contacting us directly, including:

• Name
• Company Name
• Email Address
• Country or Region
• Product Requirements
• Message or Inquiry Content

In addition, basic technical information may be generated automatically during normal website operation, such as browser type, device information, and general access data. This information helps us maintain website functionality and does not include information from advertising trackers or third-party analytics tools that we do not use.

3. How We Use Your Information

The personal information we collect may be used to:

• Respond to inquiries
• Provide product information and quotations
• Handle OEM / ODM requests
• Process sourcing or procurement requirements
• Communicate about potential or ongoing business cooperation
• Improve website functionality and services

4. Legal Basis for Processing

Depending on the circumstances, we may process personal information on the following legal bases:

• To respond to your request or take necessary steps prior to establishing a business relationship
• Based on our legitimate business interests
• To comply with applicable legal obligations
• Based on your explicit consent, where applicable

5. Cookies and Website Data

Our website may use necessary cookies or similar technologies to ensure the website functions properly and to help improve basic user experience. We do not currently use advertising trackers or third-party marketing tracking tools on our website.

6. How We Share Information

We do not sell personal information.

We may only share personal information in the following necessary circumstances:

• With service providers who support our business operations
• When required by applicable laws, regulations, or legal proceedings
• To protect the legitimate rights and interests of our company, customers, or other relevant parties

7. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Responding to inquiries
• Managing potential or ongoing business relationships
• Maintaining necessary business records
• Complying with legal obligations
• Resolving disputes

The specific retention period may vary depending on the type of data and the purpose for which it was collected.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure, and we cannot ensure absolute security of information transmitted to us.

9. International Data Transfers

As we conduct international business, personal information may be transferred to, and processed in, countries or regions other than your own. Where required by applicable law, we take reasonable and appropriate measures to protect personal information transferred across borders.

10. Your Privacy Rights

Depending on the laws applicable to your location, you may have certain rights regarding your personal information, including the right to:

• Access
• Correction
• Deletion
• Restriction of Processing
• Objection to Processing
• Data Portability
• Withdrawal of Consent, where processing is based on consent

The availability and scope of these rights may vary depending on applicable law and the legal basis on which we process your information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website functionality, business practices, or applicable legal requirements. Any updates will be reflected by revising the "Last Updated" date at the top of this page.

13. Contact Us

If you have any questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact us using the details below.